Where are Boston Duck Tour ticket booths located?
Can you make reservations over the telephone?
Can you make reservations over the Internet?
If Internet tickets are sold out for a particular day, does that mean you're completely sold out for that day?
What can you purchase through your website?
What is available at the Prudential Center, how do you get there, and where do you park?
What is available at the Museum of Science, how do you get there, and where do you park?
How long does the tour last?
Are the Ducks wheelchair accessible?
Can you get on and off the Duck?
Do you offer refunds?
Is it appropriate to give ConDUCKtors a gratuity?
Can you request a certain ConDUCKtor or Duck?
Do you get wet on the tour?
Where do we pick up our tickets if purchased on the website?
How long are we on the water?
Can we bring liquor on board?
How do you get the back outside seats?
Do you need a seat for my baby?
Are pets allowed on the Duck?
What should you wear? Are the Ducks heated?
Do you let guests drive on the Charles River?
When is the last tour?
Do you have a place to store my child's stroller?
Please explain the Convenience Charge.
Does the tour go past all of the sites seen on the interactive map?
Are there any Boston Duck Tour ticket holder benefits?
What are "Add-on-Adventures"?
What are the hours of your ticket booths?
What happens during severe weather?
What is the 5% CCF that is added to the price of our tickets?
Where are Boston Duck Tour ticket booths located?
Boston Duck Tours has 3 ticket booth locations. They are located inside the Museum of Science after the gift shop, inside the Prudential Center across from Barnes and Noble and in the Rotunda at Faneuil Hall Marketplace. Tours only depart from the Museum of Science and Prudential Center. Tickets may not be purchased outside at our Duck Stops located at the Museum of Science and Prudential Center.
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Can you make reservations over the telephone?
We take advance
telephone reservations for groups
of 20 or more, based upon availability
(excluding children under 3 from
original count). We suggest that
you call as early as possible to
increase your chances of getting
the date, location and time you
want, as some dates are sold out
months in advance. If you have
fewer than 20 people, you may purchase
your tickets in person at our ticket
booths at the Prudential Center,
Museum of Science or Faneuil Hall.
Prudential Center
and
Museum of Science Ticket
booths open at 8:30 a.m. The Faneuil Hall ticket booth location opens at 9a.m.
All tickets are sold based upon
availability for specific departure
dates, times and locations, are
non-refundable and may not be exchanged.
Tickets may be purchased on the day of the tour
or up to thirty days in advance.
On weekends and during
the summer season, tickets often
sell out by noon, so we suggest
you buy your tickets as early in
the day as possible. Tours depart
rain or shine.
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Can you make reservations
over the Internet?
You may purchase tickets over
the Internet up to 30 days
in advance of a particular
tour date. A limited number
of tickets go on sale at
8:45 a.m. five days prior.
Once these tickets are sold
out, the only other way you
would be able to get tickets
is to go to one of our ticket
booths early on the day of
the tour. If the advance
tickets on the Internet are
sold out, then the advance
tickets at the ticket booths
are also sold out. To order,
go to online tickets. Please
note that there is a per
ticket service charge for
Internet tickets.
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If Internet tickets are sold out for a particular day, does that mean you're completely sold out for that day?
No. We release only a portion of our tickets on the Internet for advance sales. Same day tickets are always available for sale at our ticket booths. Prudential
Center and Museum of Science Ticket booths open at 8:30 a.m. The Faneuil Hall ticket
booth location opens at 9a.m.
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What can you purchase through your website?
Besides Boston Duck Tours tickets, you have the option of purchasing
tickets for the Museum of Science and the Skywalk Observatory and many
of our restaurant and attraction partners through our Online Ticketing
System and "Add-on-Adventures" program. You may also purchase Boston
Duck Tours' merchandise.
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What is available at the Prudential Center, how do you get there, and where do you park?
www.prudentialcenter.com
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What is available at the Museum of Science, how do you get there, and where do you park?
www.mos.org
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How long does the tour last?
The tour lasts approximately 80 minutes.
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Are the Ducks wheelchair accessible?
Absolutely! Each Duck in our fleet
is equipped to have up to two
wheelchairs strapped onto the
back deck. Wheelchairs are boarded
first along with one guest in
your party. Other guests in your
party will board in the order
in which they arrived and where
they are in the line. Guests
also have the option of transferring
into one of our seats. We will
gladly set up the wheelchair
lift to assist those guests who
are not in a wheelchair, but
are unable to climb stairs. Please
notify a Guest Service Representative
when purchasing tickets if you
need these services, or if you
purchased your tickets via the
Internet, please call our offices
at (617)450-0068.
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Can you get on and off the Duck?
No. The tour is a full 80 minutes without stops along the route.
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Do you offer refunds?
All tickets are sold based on availability for specific departure time and location, are non-refundable and may not be exchanged. If Mother Nature precludes us from offering the water portion of our tour, half the ticket price will be refunded upon request.
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Is it appropriate to give ConDUCKtors a gratuity?
Gratuities are certainly appreciated for a job well done at the discretion of the guest. All groups of 20 or more and private Duck charters will include an automatic 10% gratuity which can be returned to the group if the tour is unsatisfactory. All student groups of 20 or more will have a 5% gratuity added to their tour.
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Can you request a certain ConDUCKtor or Duck?
Unfortunately due to scheduling challenges, it is not possible for individuals to request a particular ConDUCKtor or Duck. Groups may be able to request a specific ConDUCKtor with enough advanced notice. You would need to give at least 1 month notice.
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Do you get wet on the tour?
While we do splash into the Charles River, you will not get wet. You may, however, get a light spray on the River depending upon the direction and strength
of the wind.
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Where do we pick up our tickets if purchased on the website?
You can use your printed Internet confirmation as your ticket and go directly to our Duck Stop boarding area. If you're not able to print the confirmation, you should still go directly
to the Duck Stop and a Guest Service Representative will tell you where to sit for boarding.
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How long are we on the water?
The water portion is approximately 20 minutes of the 80-minute tour.
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Can we bring liquor on board?
No, insurance regulations do not allow alcohol on board the Duck. Boston Duck Tours reserves the right to refuse boarding of or terminate the tour for any guest that appears to be intoxicated.
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How do you get the back outside seats?
Seating is first come, first served, so we suggest you show up at least 30 minutes prior to the tour to get your desired seats. Please keep in mind that 9 of our 24 vehicles do not have an outside seating section, so if you happen to get that DUCK, everyone will be seated undercover.
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Do you need a seat for my baby?
Yes, you are required to get a ticket for any child under 3. The discounted price is $5.00.
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Are pets allowed on the Duck?
Only service animals are permitted on the tour.
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What should you wear? Are the Ducks heated?
Although the Ducks are heated and may be enclosed, you should dress appropriately for the weather on the day of the tour. It is often breezy on the Charles River.
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Do you let guests drive on the Charles River?
It is up to the ConDUCKtor to determine if he/she will allow guests to steer the Duck on the Charles River.
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When is the last tour?
The last tour leaves approximately one hour before sunset each day.
| March 23rd through March 27th |
5:00 PM |
| March 28th through April 2nd |
5:30 PM |
| April 3rd through April 17th |
6:00 PM |
| April 18th through June 12th |
6:30 PM |
| June 13th through August 2nd |
7:00 PM |
| August 3rd through September 13th |
6:00 PM |
| September 14th through October 18th |
5:00 PM |
| October 19th through November 1st |
4:30 PM |
| November 2nd through November 29th |
3:00 PM |
|
December (Fridays, Saturdays,
and Sundays Only) |
3:00 PM |
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Do you have a place to store my child's stroller?
Yes, a Guest Service Representative will take your stroller for you during the tour and return it once the tour has ended.
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Please explain the Convenience Charge.
The $3.50 per ticket is a Convenience Charge for tickets purchased on our website in advance. Since we only accept advance reservations for groups of 20 or more, this allows individual guests to reserve tickets for a specific departure location, on a specific day and for a specific time. It can save someone from driving into town, parking and standing in line to purchase tickets based upon what is available at that time. Of course there is always the option of buying in person, without the service charge, either 30 days in advance or on the day of the tour. Guests who purchase over the internet also get a 25% off Boston Duck Tour merchandise coupon.
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Does the tour go past all of the sites seen on the interactive map?
Points of interest are outlined and the tour route is shown on the interactive map on this site. In the event of construction, traffic, parades or other events, the route may be altered.
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Are there any Boston Duck Tour ticket holder benefits?
When you first arrive for your tour, be sure to request a Boston Duck Tours brochure and a Museum of Science coupon sheet. Both offer valuable
discounts for guests taking a Boston Duck Tours. You will also receive a complimentary city guide when you purchase a Boston Duck
Tours ticket. If you purchase tickets via the Internet, you can pick up your guide at either of our departure locations when you check in. It
includes fun facts and helpful information on the city.
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What are "Add-on-Adventures"?
"Add-on-Adventures" are other attractions, shows, tours and meals that
you may add to your Boston Duck Tour. We have added these discounted
combination options so that you may take full advantage of other
fantastic experiences that Boston has to offer. We hope you take full
advantage of our "Add-on-Adventures" program and enjoy our wonderful
city of Boston.
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What are the hours of your ticket booths?
The Prudential Center ticket booth opens at 8:30am and closes at 8:00pm
daily
The Museum of Science ticket booth opens at 8:30am and closes after the
last tour departs (Please see tour schedule above)
The Faneuil Hall ticket booth opens at 9:00am and closes at 6:00pm
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What happens during severe weather?
Boston Duck Tours runs rain or shine. However, we may be forced to
cancel either the water portion or the entire tour itself under severe
weather conditions. If Boston Duck Tours is unable to provide the water
portion of the tour, guests will receive a 50% refund. If Boston Duck
Tours is forced to cancel the entire tour, guests will receive a full
refund. Cancellations are done at the discretion of the Dispatcher based
on the current weather conditions at the time of the tour.
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What is the 5% CCF that is added to the price of our tickets?
The CCF is not a tax, it is a Convention Center Fee that the state of
Massachusetts charges all land and water based sightseeing tours of
Boston. Unfortunately no entity may be exempt from this fee as it is not
a tax, but a surcharge.
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